Terms of service

Terms of Service

By accessing and using the website at Martello, you agree to comply with and be bound by these Terms of Service.

Products and Pricing

We make every effort to ensure that product descriptions and pricing are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update prices at any time without prior notice.

Orders

All orders are subject to a processing period of 2-4 business days. Shipping generally takes 7-15 business days after processing. We reserve the right to refuse or cancel any order at our sole discretion, including but not limited to orders suspected of fraud or unauthorized payment.

Payments

Payments are securely processed. By submitting your order, you confirm that the payment details you provided are accurate and that you are authorized to use the payment method.

Shipping Fees

Shipping fees are calculated and displayed at checkout based on the destination and shipping method selected.

Returns and Refunds

You may return eligible items within 30 days of receipt. Customers are responsible for return shipping costs unless the product is defective, damaged, or incorrect. Refunds will be processed within 7-10 business days after we receive and inspect the returned item.

Order Cancellations

Cancellations are accepted within 24 hours of placing the order. After this period, we may have already begun processing your order and it may not be cancellable.

Intellectual Property

All content on this website, including text, images, logos, graphics, and other materials, is the property of NAKED and protected by intellectual property laws. You may not copy, reproduce, or use any content without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Martello shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the website or products purchased.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws applicable in the jurisdiction where the business operates.

Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website after changes signifies your acceptance of the updated Terms.